Certain subjects – race, immigration and Islam in particular – attract an unacceptable level of toxic commentary, believes
Mary Hamilton, our executive editor, audience. “The overwhelming majority of these comments tend towards racism, abuse of vulnerable subjects, author abuse and trolling, and the resulting conversations below the line bring very little value but cause consternation and concern among both our readers and our journalists,” she said last week.
As a result, it had been decided that comments would not be opened on pieces on those three topics unless the moderators knew they had the capacity to support the conversation and that they believed a positive debate was possible.
The policy would be worldwide, applying to our UK, US and Australia offices, as the issues were global. And, where they were open, it was likely that threads would close sooner than the typical three-day window. “We want to host conversations where there is a constructive debate, where our audience can help us broaden our journalism with their expertise, their knowledge, their considered thoughts and opinions, and where they can use our site as a platform to make connections with the world and with those around them,” added Hamilton.
This was not a retreat from commenting as a whole, she said; it was an acknowledgement, however, that some conversations had become toxic at an international level – “a change in mainstream public opinion and language that we do not wish to see reflected or supported on the site”.