Weird and Cringe things you've seen while working in IT - Since everyone is too lazy to make such a thread where IT bros can vent

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sometimes its nice making decent money just to run around and show boomers how to connect to a printer but i also get annoyed with calls that they seem urgent but it's just because of a faulty wire that needs to be replaced (i.e: ethernet cord/power cable)
 
It sucks to deal with governmental regulations and restrictions of web services, especially when they are blocked by the state despite being used almost by everyone. Hopping from service to service is like trying to seal holes in the drowning ship, until you're made to use a BRIGHTLY GLOWING app for messages and voice calls forced by the government.
 
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"Are you available right now for quick call"

What is with Indians and needing to drag you into a voice meeting for minor tasks they can do themfuckingselves.
 
I am currently undertaking a Windows 11 upgrade rollout for a company that has no centralized IT procurement, no standards for PC setup and no centralized PC management. The users aren't even all signing into the Entra ID domain.

All I have that resembles an inventory is the PC list in Sophos Central, and with the lack of standards for PC setup, some of the PCs have user names associated that are either so generic or so disconnected from people's names that I have no idea how I am supposed to find out who is using them to contact them to perform the update.

Also, the PCs are spread out between 17 branches across three provinces as well as remote job sites.


I hate life.
 
1755707513722.webp

Please bring us back to the before times when we didn't need to log back into everything five times a day I'm begging you.
 
> Be infrastructure engineer
> run routine but very troublesome infrastructure upgrade.
> Thank god for blue green infrastructure
> success.png
> next morning get paged into incident call
> once an hour all customer logins fail with server error
> devs complaining I broke their app with my upgrade
> yeah, no, if it was me, everything would be dead
> tard wrangle jeet L2 team to get to bottom of issue
> twoHoursLater.jpg
> find out all 25 replicas of mission-critical user profile api are crashing every 63 minutes from memory leak
> wtf.jpg
> find out this has been a known issue for 18 months and has gone unaddressed
> nearly have aneurism from sheer rage
> find out only thing keeping the company site on is my fucking rolling upgrade pipeline, which caused the api crashes to stagger enough that the api stays alive
> the infra upgrade caused all the replicas to start at the same time, so now they die at the same time
> please, sweet meteor of death, end it all
> management tells me to write a script to rolling restart all our apps next time we do an infrastructure upgrade


IT bros I don’t feel so good…

I know I’m not alone in seeing this brand of retardation, what’s scary is that this is true in aviation, nuclear power and lots of other scary shit.
The fact that life as we know it hinges on pure serendipity is terrifying.
 
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Disdainer of the Plebs said:
IT bros I don’t feel so good…

I know I’m not alone in seeing this brand of retardation, what’s scary is that this is true in aviation, nuclear power and lots of other scary shit.
The fact that life as we know it hinges on pure serendipity is terrifying.
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It's one thing if their whole infrastructure memory leaks to hell. It's another if they don't let anyone do something about it.
 
Gatdam Animal Person said:
It's one thing if their whole infrastructure memory leaks to hell. It's another if they don't let anyone do something about it.
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Well it’s jeetware, so I wouldn’t be shocked if they weren’t capable of fixing it. At least they were told to fix it by the end of the year.

It would be unwise for me to powerlevel, so I’ll just say if you’re American, you’ve heard of the company this happened at.

And the bosses want to outsource more dev work to Hyderabad lol. Good luck, niggas.
 
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Disdainer of the Plebs said:
> find out this has been a known issue for 18 months and has gone unaddressed
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Disdainer of the Plebs said:
> find out only thing keeping the company site on is my fucking rolling upgrade pipeline
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Disdainer of the Plebs said:
And the bosses want to outsource more dev work to Hyderabad lol.
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if I were you I'd jump ship. This absolutely reeks of white collar politcal bullshit where the fuck-ups get rewarded while the hard workers have their lives ruined.
 
Well, enough hell got raised that fixing it became the devs' priority 1. So thats nice. Wish it didn't take a squirm call to fix well known production issues.
 
Esope said:
> help me ! X doesn't work !
> turn it on
> it works
fuck my life (this happened more than you think)
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When I did support for the local Health Authority, I had to argue with a head nurse on a hospital ward for half an hour to get her to turn on her PC, and she only eventually pushed the button because I told her it would be a three-week wait and a bill for $500 directly to her for an unnecessary deskside dispatch to turn it on for her.

She claimed pushing the power button on the PC was too technical for her. I responded by asking if she called an electrician to turn her lights on when the sun goes down.
 
Samuel Fuller said:
When I did support for the local Health Authority, I had to argue with a head nurse on a hospital ward for half an hour to get her to turn on her PC, and she only eventually pushed the button because I told her it would be a three-week wait and a bill for $500 directly to her for an unnecessary deskside dispatch to turn it on for her.

She claimed pushing the power button on the PC was too technical for her. I responded by asking if she called an electrician to turn her lights on when the sun goes down.
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That story sounds like it belongs on rinkworks’ computer stupidities.
 
Shlomo XL said:
please do share.
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Imagine being on a project where 10-20% of the target laptops will be done within one hour, but the rest will take a full day to backup, re-image and restore.

Now imagine the project managers sending out an email to the users that only lays out that best-case turnaround.

Finally, imagine being the only tech on the team that has any kind of comunication skills and being made client liason and having to explain to that 80-90% that no, their laptop is not done, and they will get it at the end of the day, or maybe tomorrow.

Bonus: The users in question are all public union employees, meaning they won't de disciplined for anything short of theft or violence.

My job on the project devolved to 10 hours a day of taking shit and abuse from people who'd been lied to by incompetent managers.
 
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Samuel Fuller said:
Imagine being on a project where 10-20% of the target laptops will be done within one hour, but the rest will take a full day to backup, re-image and restore.

Now imagine the project managers sending out an email to the users that only lays out that best-case turnaround.

Finally, imagine being the only tech on the team that has any kind of comunication skills and being made client liason and having to explain to that 80-90% that no, their laptop is not done, and they will get it at the end of the day, or maybe tomorrow.

Bonus: The users in question are all public union employees, meaning they won't de disciplined for anything short of theft ore violence.

My job on the project devolved to 10 hours a day of taking shit and abuse from people who'd been lied to by incompetent managers.
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Are you able to tell them that the time estimates were incorrect and to take it up with the managers?
 
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