Stella, karen, lute, katie killjoy. They were meant to be strawmen and it backfired on her harder than springtime for Hitler.
I honestly knew Katie had a point when she said Charlie has no knowledge of how someone can be redeemed. I'd prefer that she went to ask heaven first because she has permission, being the Devil's naive, innocent daughter who has only harmed bad people as of now then she gets criteria that the rehabilitated sinners would need to show the Seven Heavenly Virtues to enter and sustain those. I'm so glad they started with Sir Pentious because he was just a tryhard and was the easiest to redeem. I just don't like how they killed him off. A fan comic by Jigokuhana that was dubbed by ParanoidDJ explores the concept of showing the sinners' human designs. A commenter on the video said that maybe if a sinner is genuinely redeeming himself and is gradually getting ready to go to heaven as a changed person, his human form slowly shows itself in brief flashes. I honestly loved that comic. It was so tender, sweet, and soft in its own way.
For my concept. All sinners are in the form of animals and monsters because sin has been described as a lurking, hunting beast in the Bible (story of Cain and Abel in Genesis when Cain was warned by God because he was angry at his brother). Everyone in heaven is in a human form (Man is made in the image of God). Throughout the ages, NO ONE has ever showed a glimpse of his human form in hell because they were always in an environment where they'd have to be animals, terrible people. Charlie has made an environment where they can be good and go to heaven in the form of a human spirit. Simple!
How can that apply to Pentious? Since he's a pussy tryhard, he ends up acting villainous, right? Turns out, he's actually just a doofus among the sinners, so he's easiest to redeem. As Pentious shows change, he starts to show his human form and starts a cute relationship with Cherri. Part of being a tryhard is being scared of a real challenge with real risks. So, he finally grows some balls by being empowered by warm feelings for his happy place which is the Hotel, actually puts up a fight that is shown on screen during the extermination, and eventually dies IN THE AFRERMATH, but is finally redeemed with a human form which the main cast and ALL THE OTHER SINNERS SEE as he ascends to the light. People are inspired and now willing to go to the Hotel to give it a try. This is where Angel's arc enters - VALENTINO COMES LATER.
How can Angel help with more clients because we're trying to insert as many characters as possible within the time crunch? He starts talking to them, interacting, healing through the process, socializing, and even cooks for them (he's a good cook, remember?) In some rehabs and prisons, to set people straight, they assign tasks such as "ok you clean the session area and you over there go cook or buy food blah blah." Remember Grodon Ramsay teaching convicts (hopefully those with relatively minor crimes and willing to change) to cook and bake so they get a job? Some people have found professions and businesses through that. Angel could change through that.