Disney Faces Massive Backlash, Guests Claim It's "Too Expensive" - Inside the Magic
A recent post on Reddit gained a ton of traction after a Guest shared their "miserable" expereince at Disney, saying it's too expenisve.
Everyone knows Disney World is “The Most Magical Place on Earth”, with all of the four Parks packed to the brim with exciting rides, attractions, and fine dining. The Disney resort in Orlando, Florida proves to be insanely popular, with the Magic Kingdom being the most-visited theme park in the entire world. But many cracks are starting to form for Disney Guests with many realizing there are a lot of issues piling up.
Due to the ongoing COVID-19 pandemic s well as other reasons, the Disney Parks have struggled recently, increasing prices and offering a less-than-ideal product for Guests. From lackluster food, smaller portion sizes, quality control issues, and price increases in seemingly every area, Guests are starting to become frustrated with the Walt Disney World experience.
These frustrations were shown in a huge thread on Reddit, where a Guest shared their “miserable” experience while visiting Walt Disney World recently. They claimed that Disney World has become too expensive and not worth the effort or money. The post gained a ton of traction with nearly 400 comments from other Guests. See the full post from u/ExternalCool2000 below:
User u/vtfb79 claimed to have worked for Disney previously, saying:
User u/indipit commented:
User /ThomW shared their idea of what could help this issue:
User u/Stewbattalborg criticized how Disney ios handling its other Parks:
user u/lunardeathgod agree with the original post, saying:
Disney Genie+ and Lightning Lane were released last year to much criticism and frustration, leaving many Guests feeling confused by the service. In theory, this paid service should enhance Guests’ experience at the Parks, but in practice, it seemed to just be an expensive itinerary planner. These paid services allow Guests to skip lines for a price, meaning Disney now has a financial incentive to have long lines. At Disney World, for $15.00 per day per Guest, you can skip the long standby queue by making a Lightning Lane reservation (new FastPass) and returning at that time.
Many Guests are also becoming frustrated with Disney’s new Genie+ and Lightning Lane systems, calling it overpriced and just another way for the Walt Disney Company to make money. The service is supposed to help the Guest experience but many are left frustrated and confused.
At each Park, however, there are two attractions that Guests would need to purchase a separate Lightning Lane ticket for if they wanted to skip those lines. Those attractions are:
- Seven Dwarfs Mine Train
- Space Mountain
- Remy’s Ratatouille Adventure
- Frozen Ever After
- Star Wars: Rise of the Resistance
- Mickey & Minnie’s Runaway Railway
- Avatar Flight of Passage
- Expedition Everest
Many Guests also blame the issues the Parks are facing on current Disney CEO Bob Chapek, who is “controversial” within the Disney community to say the least. Many Guests feel Chapek is only profit-driven and is not creative enough to lead the Disney Parks and Resorts. A few months ago, a petition was even created to remove Bob Chapek as became one of the most signed on the entire website. Lots of Guests are calling Disney’s upcoming Star Wars: Galactic Starcruiser too expensive as well, with the future of the Resort being questionable at best.
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