Business Zoom orders workers back to the office - I was wondering why Fox News recently was railing against remote work

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Zoom, the video communications company whose name became synonymous with remote work during the pandemic, has ordered staff back to the office.

The firm said it believed a "structured hybrid approach" was most effective and people living within 50 miles (80km) of an office should work in person at least twice a week.

It is the latest push by a major firm to row back flexible working policies.

Amazon and Disney are among the firms that have reduced remote work days.

Surveys suggest that workers are still holding onto the ability to work from home to some degree.

About 12% of workers in the US, where Zoom is headquartered, were fully remote in July, while another 29% had hybrid policies, according to a survey by researchers at Stanford University and others that has been conducted monthly since the pandemic.

That is similar to patterns recorded by the Office for National Statistics in the UK earlier this year.

Earlier research by the Stanford team has found remote work is more common in English-speaking countries, and far less common in Asia and Europe.

Before the pandemic, the share of days worked from home in the US was only about 5%. Globally, workers consistently desire more flexible working arrangements than employers see as optimal.

Zoom at one point said staff would be able to work remotely indefinitely.

The tech firm said the new policy would be rolled out in August and September, on a staggered timeline that varied by country.

It said it would continue to "hire the best talent, regardless of location". At the end of January, the company employed about 8,400 people, more than half of whom were based in the US.

About 200 people currently work for Zoom in the UK, where it just opened a new London office.

Zoom said that the new policy, which was first reported by Business Insider, would put the company in a "better position to use our own technologies, continue to innovate, and support our global customers".

"We'll continue to leverage the entire Zoom platform to keep our employees and dispersed teams connected and working efficiently," Zoom said.

Only about 1% of the company's workers had "regular office presences" in September 2022, while 75% lived remotely and the remainder had hybrid arrangements, the Wall Street Journal reported at the time.

But Zoom is under mounting pressure as the expansion of remote work prompts rivals, such as Microsoft, to upgrade their video offerings.

Growth has slowed sharply since the pandemic. Earlier this year, it announced it was cutting 15% of its staff and top executives would take major pay cuts.

Its shares are worth about $68 apiece today, down from more than $500 at the peak in October 2020.
 
About 12% of workers in the US, where Zoom is headquartered, were fully remote in July, while another 29% had hybrid policies, according to a survey by researchers at Stanford University and others that has been conducted monthly since the pandemic.

So 41% (lol) of jobs in the US are so ephemeral, they can be done over email or Slack?

This should be massive headline news. If it's accurate, that number indicates nearly half of the US workforce may be unnecessary or worthless.
 
So 41% (lol) of jobs in the US are so ephemeral, they can be done over email or Slack?

This should be massive headline news. If it's accurate, that number indicates nearly half of the US workforce may be unnecessary or worthless.
In my head I have this model where it's like hiring someone to do construction work, so I think the ratio should reflect that.
e.g. Guys in the field, "mission control" in office or working remote, and the technical support gremlins either at the hub or working remote.​
Any system that isn't like that is strange to me. What is everyone doing all day? 41% seems high, but up to 30% doesn't seem too strange depending on the size of the organization.
 
In my head I have this model where it's like hiring someone to do construction work, so I think the ratio should reflect that.
e.g. Guys in the field, "mission control" in office or working remote, and the technical support gremlins either at the hub or working remote.​
Any system that isn't like that is strange to me. What is everyone doing all day? 41% seems high, but up to 30% doesn't seem too strange depending on the size of the organization.

That's a good analogy, because in construction work the managers can't be remote. They have to be on the job site, dealing with both the crew and the logistics. They even put up a little air-conditioned shipping container to be the big guy's office on site.

If you think of a construction company as a whole, then you eventually get to people who CAN be remote: an accountant, and a secretary. But that's a small portion of the whole. If 41% of your construction company is accountants, you aren't going to be in business very long.

Note that I'm including completely legitimate jobs in my "worthless" categorization. If you write software, you can be 100% remote with no problems. However, software is a luxury; it's a fundamentally worthless abstraction piled on top of real human activity. If Thanos snapped his fingers and all software and software developers disappeared, the world wouldn't end; it would settle back to its pre-1980s state, give or take some chaos. But if he snapped away everyone who knew how to build buildings and infrastructure, society would collapse within a generation or two.
 
If you think of a construction company as a whole, then you eventually get to people who CAN be remote: an accountant, and a secretary. But that's a small portion of the whole. If 41% of your construction company is accountants, you aren't going to be in business very long.
The first plumbing outfit I worked for was a small company that was working out of the bossman's house when I started, his wife handled accounting, and the next door neighbor was our dispatch lady who either worked out of the office in the owners house or her own. Before we got a small commercial space with storage in the back the turnaround on us texting the dispatch lady "Hey, we're done with the last job, what's the next one?" was usually under ten minutes. After getting the office it became regularly over 30 minutes. Not sure how exactly that works, but we'd spend about 2 hours each day just waiting for them to get back to us before I left.
 
So 41% (lol) of jobs in the US are so ephemeral, they can be done over email or Slack?

This should be massive headline news. If it's accurate, that number indicates nearly half of the US workforce may be unnecessary or worthless.
Not really, depending on the work you may not need to be in a specific location to do it effectively but you still need the proper software and equipment. Generally if something can be done without a lot of team collaboration or external interaction it can be done remote. Those back-office functions are still extremely important to any business though.

Plus, with fewer paper documents there's less need to be on site because anything you need can be accessed electronically. This also helps prevent shenanigans because it's much easier to monitor and track access to these systems vs. paper files.

If you've ever had payroll delayed or a vendor bitching about late payment you'll know what I mean.
 
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