I personally would say that this is the result of the community being largely dominated by Reddit
Already change my review (again) to negative. I think that is certainly a part of it. CA in how they behave and communicate ( when they do ) has always been an issue. But them mostly only paying attention to that place is a big problem. But I don't think that is the only reason. Legend made the important point that apart from him, there is no community that cares and calls CA out on their bullshit. I've been playing this franchise for over two decades now and in all that time it was time and again Legend who held CA, or at least tried, to a certain standard.
CA, reddit and no community that cares are in my opinion not the real culprits for the dire straits CA and TW have been in for these past couple of years.
Warhammer was and is the issue here. The moment this shit cropped up, it has been problem after problem. TW tried to be a yearly franchise and failed, a bigger decline in quality DLC, a lack of proper QA and the Stockholm syndrome zealous fans that will die for Warhammer who are incapable to make any criticism to the game were maybe the final nail in the coffin.
Let's look at the WH trilogy. WH 1 was a middling product with shit DLC. The game was and is a beta. Nothing is refined or makes sense. What from that game still exists today in WH3 untouched ? WH1 was the point where CA really started phoning it in. WH2 launched and was again a mixed bag. Remember Norsca not working for months because of CA's spaghetti code ?
Remember that Skaven needed the "Warlock and the Prophet" DLC because their roster was utterly gutted ? Remember that throughout the games' lifetime, patches and especially hotfixes were held hostage by CA in exchange for DLC. Remember that big fuck you all last patch ? Which left so many bugs still in the game, like that ambush one that they introduced just before they were all hands on deck for WH3.
With Warhammer 3 you could see the denial from both the fan base and CA during its launch and there was still no accountability from CA and any reflection from the fan base which has been taken over by Warhammer. Remember that privilege post ? Remember spaghetti code ?
Shadows of Change and its fallout was the only time when shit really had an impact, and we got a good DLC and good patches for the game.
My prediction is that CA is banking all on a Hail Mary with TW 40K. And unless they changed engines, which I highly doubt, it's going to be worse than WH3's launch. But that will show the true colors of the Warhammer fans if they buy and continue buying this shit when CA shits the bed again. They will eat it up and never criticize CA, and that will be the death of TW and hopefully CA.