Space_Dandy
kiwifarms.net
- Joined
- Oct 9, 2014
I heard one employee complain that they were on a 15 minute average handle time metric. It sounds like they treat this just like any other customer service where the goal is to get people off of the phone as quickly as possible.
But aside from that, suicidal ideation is a real bitch to deal with. If someone feels hopeless and depressed, I don't see that there's a lot that a stranger who doesn't know anything about them could say to change the way they think. Such comforting notions as 'people love you, people will miss you' will likely fall flat to the person who feels lonely and forgotten, and rejected by everyone they care about. People don't become suicidal after one bad day, it's after years of rejection and failure.
But aside from that, suicidal ideation is a real bitch to deal with. If someone feels hopeless and depressed, I don't see that there's a lot that a stranger who doesn't know anything about them could say to change the way they think. Such comforting notions as 'people love you, people will miss you' will likely fall flat to the person who feels lonely and forgotten, and rejected by everyone they care about. People don't become suicidal after one bad day, it's after years of rejection and failure.