http://www.computerworld.com/article...0-upgrade.html
A small victory against an out-of-control megacorporation. With how Microsoft is openly trying to con customers into accepting 10 just to spy on them, I'm glad I have Windows Update turned off. And I will never turn it back on.
Microsoft last month paid a California travel agent $10,000 after she won a judgment in small claims court by successfully arguing that an unauthorized upgrade to Windows 10 crippled her work PC.
Teri Goldstein, the owner of Sausalito, Calif.-based TG Travel Group LLC, said that she had not approved the upgrade from Windows 7 to Windows 10. After the upgrade repeatedly failed, the machine was almost unusable, frequently crashing and forcing her to restore files, not recognizing her external hard drive, and demanding that she use multi-step workarounds simply to log on each day. "It just limped along," Goldstein said in an interview.
Users were especially irate about a change Microsoft made in March when it began to interpret a click on the red "X" in the upper right of an impending upgrade notice as approving the upgrade, contradicting decades of user experience (UX), as well as Microsoft's own design rules. Customers called it a trick to get them to approve the upgrade to Windows 10 when they intended to reject it.
Goldstein had advice for others in similar straits.
"Corporations need to be held accountable," she said. "My business was destroyed by a company pushing its products. You have to take the bull by the horns because as long as Microsoft can get away with this, they will."
Goldstein encouraged others who have suffered loss of money or time because of Microsoft's Windows 10 upgrade strategy to contact her. "My position is that anyone who wants to talk to me about their rights, should call me. Or email me."
Goldstein's phone number and email address can be found on one of her websites, Travels with Teri.
A small victory against an out-of-control megacorporation. With how Microsoft is openly trying to con customers into accepting 10 just to spy on them, I'm glad I have Windows Update turned off. And I will never turn it back on.
