In the coming weeks, we expect to begin opening withdrawals of digital assets from BlockFi Wallet accounts for eligible clients. At that time, we will send you an email regarding your eligibility status, which is being determined in coordination with the Unsecured Creditors’ Committee in accordance with the authorization provided by the Court in the Wallet Order.
We appreciate your patience as we take the final steps to prepare our platform to facilitate withdrawals quickly, safely, accurately, and in compliance with the Court.
We will provide additional information about the withdrawal process and your individual eligibility status in the coming weeks. In the meantime, we encourage all clients to take the following steps to the extent you have not already done so:
1.Create an External Wallet: At this time, BlockFi will only support withdrawal of digital assets to external digital asset wallets. Clients will be able to make withdrawals to the third-party provider of their choice. BlockFi cannot recommend clients use a specific platform, and we encourage clients to perform their own diligence to ensure that their assets are transferred safely and securely.
2.Turn on Allowlisting for BlockFi: Allowlisting is a security feature which, when enabled, only allows you to withdraw from your BlockFi account to addresses that have been saved in your Wallet Address Book. We recommend all clients take this action as it significantly reduces the risk of impact to your account by a bad actor. Instructions on how to turn on Allowlisting are available here.
3. Add Your External Wallet of Choice to Allowlisting: Once you have Allowlisting enabled, please visit the “Crypto Addresses” page within your Profile Settings on the BlockFi website to add an external wallet address to your BlockFi account. Please note that when a new wallet address is added to Allowlisting, there will be a seven-day waiting period before a withdrawal request can be submitted.
Please see below for frequently asked questions about the upcoming withdrawal process. Additional information regarding BlockFi’s chapter 11 cases can be found by visiting Kroll’s website at:
https://restructuring.ra.kroll.com/blockfi. With questions about the Wallet withdrawal process, clients may contact Kroll at (88

773-0375 (Toll Free) or (646) 440-4371 (International), or email
blockfiinfo@ra.kroll.com.
BlockFi
Frequently Asked Questions
Will all clients be eligible to withdraw at the same time?
Withdrawals from BlockFi Wallet accounts will be conducted in batches in accordance with the authorization provided by the Court in the Wallet Order. You will receive an email regarding your eligibility status when withdrawals are opened and we will be providing additional information throughout the withdrawal process.
Will clients be able to withdraw from their BlockFi Interest Account (BIA) or BlockFi Private Client (BPC) account?
Assets in BIA and BPC will be distributed in accordance with the chapter 11 plan approved by the court. The Court has not made any further determinations regarding customer withdrawal eligibility for BIA accounts at this time. We will continue to communicate as determinations are made.
Will there be fees for withdrawals?
Blockchain withdrawals are subject to transaction fees from the blockchain network. Please see here for the BlockFi Fee Schedule for various digital currencies. These fees are calculated based on transaction processing costs and may be adjusted based on market conditions. If the fees are greater than your wallet balance, you will not be able to withdraw your funds, as per the order entered by the Court on July 14, 2023.
Will I be able to withdraw cash instead of digital assets from my BlockFi Wallet account?
At this time, BlockFi intends to allow clients to withdraw digital assets from BlockFi Wallet accounts to external wallets and will not be facilitating cash distributions.