This week, Google CEO Sundar Pichai and other execs gathered in an auditorium at the company’s Mountain View headquarters. The occasion was Google’s all-hands meeting called TGIF, where leadership answers questions submitted by the rank and file.
As Google has grown into a leaky behemoth, employees tell me these meetings have come to feel so scripted and benign that they no longer bother attending.
But with Google thrown into a morale crisis by rolling layoffs and Pichai’s recent warning that more cuts are coming, the most upvoted questions heading into this week’s TGIF were unusually spicy:
“We get that execs are excited about Google’s future. Why should we be excited, when we might get laid off and not be around to share in that future? If we lose our jobs and equity grants, it’s cold comfort that Google is succeeding off our hard work, and we don’t get rewarded for it, but you do.”
“Why has there been such an extraordinary effort to limit the internal visibility of layoffs announcements? I’ve learned more about layoffs in my own PA from The Verge than from my own employer.”
At this week’s TGIF, a recording of which I obtained, execs defended the company’s approach to the recent layoffs while also acknowledging that they could have been handled better in some cases.
Pichai also tried to frame the outcome of the cuts — “removing layers to simplify execution and drive velocity” — as being welcomed by some, and at one point said that “most people won’t be affected by all of this.”
He also suggested that having to make the cuts is punishment itself. “Part of leadership is also making the tough decisions that are needed.”
At moments, Pichai tried to rally the troops. He said he spends a “few meetings a week doing AI product reviews.”
At the same time, he was clear that there will be choppy waters ahead. “We are going through a moment with some uncertainty in it,” he said. “This is how it is in most companies around the world at all times. At Google, we haven’t had a phase like that. And we are going through a moment like that. We will work through that moment.”