Admittedly the customers made fuckups, but you should still be able to trust the security of services you patronize.
Just like how if I am cheaing on my wife in hotel rooms, I'm definitely taking a risk. But still, if someone breaks into my hotel room and catches pictures of me doing it, people shouldn't be going "welp, your fault, you shouldn't have been cheating". There's a bigger picture here that affects all of us.
The tech industry is woefully underregulated with this sort of shit. Wiretapping physical phones is illegal and when cops want to do that, they need a warrant. But if that phone conversation happens over the internet, in say, skype, they can largely do whatever the fuck they want. (Within the TOS, of course.)
Honestly, I agree with this. However, I'm still in support that these people do get dox, but not only for the fact they cheated, but that it shows the major security flaws and the retarded lack of security in major websites.
This shit ain't new: Heartbleed and Sony were another form of this, but without the moral backing of cheaters. I'm not saying that was good, and a few of my friends were personally affected by that, but it's like a whistle blowing: it alerts the general public that security is shit, and it's only going to get worse unless we deal with it. This hacking shit isn't killing anyone. Though the lack of financial security and privacy is scary, it won't kill you. It's still terrible, but at least now you know the problem exist and it needs to be fixed at once.
I would also like to talk a little bit more on a discrete subject: P vs. NP. That is a major, still unsolved problem in computer science, and whether P = NP or not will drastically shape how security is looked at for computers. That's fucking major shit, and a huge hole in our understanding of computer "security". I don't know mathematics like a pro, so I won't go into too much detail. But the problem will either not affect cryptography, or render it completely useless. All or nothing. The fact we have issues like this in all modes of computer science and security is, well, awful. We got air coming out in a false hermetic seal in many places.
People need to get off their asses and deal with major fuck ups like this.
At the same time, I could care less for the cheaters: they are just test rats for us so that we can improve security. And hopefully, said test rats get mad and ask for a complete overall of security. In the end, I'll be eating a lot of popcorn for the next few days
