Oh man going purple in the face? Maybe its just your fat suffocating you.
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1. Why the FUCK do you have THOUSANDS of pairs of earrings? She actually stopped in the stream to go google "hoarder" (maybe next time she can stop to google "how to run a business", something she said was not possible), then pronounced herself not a hoarder because the apartment is not a total dumpster of skanky, sweaty unwashed bodies, empty fast food containers, and orange chicken farts. Living conditions do not require filth in order for someone to be classified as a hoarder. Know what does? Having thousands of pairs of earrings and journals and makeup shit.
2. Why the fuck are you not keeping records of what you are putting online and (relative to the poor review you chimped out over) what people are buying, so you don't send them the same thing twice? Rhetorical, of course: that would require effort.
3. If you really wear a pair of earrings for "20 minutes and change into another pair" you are a) lying, either in the descriptions of the items as "never worn" or here in your rationalization attempt and/or b) you need a fucking hobby.
I don't think Amber understands that ''running a small business'' requires a level of professionalism. You can't have tantrums just because it's an online store. If you're claiming it's a business you must treat it as such.
She can't even deal with a YT business properly, and she's been doing that for nine years now.
If you start screeching at customers (in the real world) because they've asked for help/asked a simple question/brought up a valid concern you would be fired. You can't do that shit even if you're just a fucking cashier. It's unprofessional and makes the business/establishment look bad. If you wouldn't do it at a typical job, you shouldn't do it online either.
Someone suggested in her lives that she should switch to selling her junk earrings anonymously. What a stupid comment. If she did that, she'd have no sales, because there is nothing special about what she's selling. People can get actual, crafted jewelry at the prices she's charging for crappy dollar earrings. She has a brand, terrible as it is, and the ambabies would happily buy her shitty earrings, at least for awhile, until the novelty wore off. She missed out on a quick and easy grift because she's an idiot.
You don't bitch at RIGHTFULLY upset customers, you try to patiently resolve said issue to keep your business afloat.
Even when customers are in the wrong you have to look past it.
You can only do the "customer is not right all the time" when you have built loyalty and experience into your brand. Even then, unless you are a thousand percent in the right, you often don't do it. People talk about bad experiences far more than they do good experiences. And the internet does not forget.
You should not forget that she never had a job for any length of time, whether in consumer services or not. She has absolutely no skill set to know how to behave or react in a business or having a business. Most people realize that not everything in your work environment will be positive either bad customers, bad management or bad coworkers but you learn to deal with it and learn to make it work. Amber has stated in the past that she would want to work as a receptionist. I am not sure which would be faster, the business firing her or her quitting.
I can see it now: a caller, rustrated that they can't get through to whomever they're calling, bitching about it to Big Al, the receptionist.
"I told you three times already they're not in," she'll say, snottily. "Either leave your message or call back." There's an audble click as she hangs up on them, and she can't wait to tell people how "proud" she is of herself for dealing with that call. The phone continues to ring unanswered as she basks in her self-congratulatory fantasy.
