Weird and Cringe things you've seen while working in IT - Since everyone is too lazy to make such a thread where IT bros can vent

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They don't. The average person considers sleep to be "off" and so never reboot. They tap the power button, the screen goes blank, they tap it again, the screen turns on, that's rebooting.
Idk how is it nowadays, but windows 10 for a long time had “fast startup” option selected by default. What it meant is that even selecting “shut down” would just put computer to sleep. So to actually power cycle their machine, people had to manually select “reboot”, which is something that 99% of normies never do.

Anyways, funny story from IT buddy. Their company HR department found a token third worder to work at IT helpdesk. It was lockdown so they sent a work laptop to him, sending credentials in a password protected archive.
Dude couldn’t log in apparently, missing 2 or 3 first days, saying something’s wrong with the account or company resources access.
Finally someone went over to meet the guy in person to see what’s up. Apparently he didn’t even unpack the company laptop. Instead, he created account on his personal laptop, setting the same login as password as he received. He apparently said he “logs in as instructed, but doesn’t see any program mentioned in the *first steps* guide”.
 
Yeah tbh A+ is one of the most blatant grift certs around, it's utterly useless and HR universally are to blame for it even getting traction so it can be another pointless tickbox on a CV
The fact that they made it expire shows what a joke it is, considering 80% of the test was shit nobody has needed to work with since the 90s ended.
 
They really are the worst. Some of the questions they ask, even for a basic A+ cert, are for things that either don't even matter (how fast the disc spins in a hard drive) or shit that nobody in an entry-level position would even have to do (how would you change the head of an ethernet cable). You can be alone in your room doing the test remotely on your computer and heaven forbid you mouth the question even so slightly the poojeet gets fucking pissed at you and threatens to end the test abruptly.
Back at a job I had, a dude was studying for the A+ and was asking me stuff, and so I ask for his material; and please keep in mind, the last time I took the a+ was back in 2001/2002 as part of a school program and thus was A+ for life. I started going through his book and had to say things like "You'll probably never see an IDE drive," "AGP cards are the same, they're phased out," "We use DDR4 and DDR5 is coming up, so no idea if you'll ever see anything older." I don't want to say a lot of their stuff is out of date (and it is), but it feels like padding to make things harder or confuse normies who don't know. Unless something really crazy happens, any new learners will never have to know to look for the jumper configuration for a hard drive or optical drive; but it's something they cover, still, in... like 2021/2022 IIRC. And I told the dude, you're not studying to learn, you're studying for the test, as you'll never do, see, or touch most of the shit they're covering right now, and even if you do, see, or touch, you're going in as a beginner, you're not gonna have a say in what gear gets ordered, so you don't need to know about monitor refresh rates or power consumption or whatever.
 
I had all Comptia core certs and was reasonably prepared to take on tech support. I was NOT prepared to meet people who screamed at me for 20 minutes straight and be completely tech illiterate. I wondered how they even managed to get out of high school. Did it for 4 years and was promoted 3 times until I, one morning, decided to not go to work anymore because I could not bring myself to get out of bed and continue to be abused in that matter.
 
I have two CompTIA certs (Sec+ and CySA+) and I'll never have another one. They are entirely superfluous and exceedingly overpriced.. I'm good.

Their Pentest+ is perhaps the most outrageous.. You cannot call yourself a penetration tester because you took one multiple choice exam. I'm not kidding, you can pass that entire course without touching a terminal.
 
I have two CompTIA certs (Sec+ and CySA+) and I'll never have another one. They are entirely superfluous and exceedingly overpriced.. I'm good.

Their Pentest+ is perhaps the most outrageous.. You cannot call yourself a penetration tester because you took one multiple choice exam. I'm not kidding, you can pass that entire course without touching a terminal.
A proper penetration test makes you hack in to give yourself an A
 
I have two CompTIA certs (Sec+ and CySA+) and I'll never have another one. They are entirely superfluous and exceedingly overpriced.. I'm good.

Their Pentest+ is perhaps the most outrageous.. You cannot call yourself a penetration tester because you took one multiple choice exam. I'm not kidding, you can pass that entire course without touching a terminal.
I mainly keep mine, because most of my IT career has been government contracting, and they require them. The only good thing about them if I can write them off for taxes. It's a paper requirement and resume stuffer otherwise.
 
Idk how is it nowadays, but windows 10 for a long time had “fast startup” option selected by default.
That pissed the living shit out of me before I realized that's what it was. "Why the FK is my shut down laptop always turns up dead in a couple of days........sunuvabitch!"

Instead, he created account on his personal laptop, setting the same login as password as he received. He apparently said he “logs in as instructed, but doesn’t see any program mentioned in the *first steps* guide”.
Don't you just love how, especially nowadays, all these monkeys are allowed to touch things they'll never understand in their lifetimes? And they memorize order of buttons to press rather than wtf they're typing.
 
They really are the worst. Some of the questions they ask, even for a basic A+ cert, are for things that either don't even matter (how fast the disc spins in a hard drive) or shit that nobody in an entry-level position would even have to do (how would you change the head of an ethernet cable). You can be alone in your room doing the test remotely on your computer and heaven forbid you mouth the question even so slightly the poojeet gets fucking pissed at you and threatens to end the test abruptly.

Once companies started asking for these things like they were mandatory, I knew something was up because this seemed like some grift that they were all involved in.
I want to come back to this. CompTIA does gatekeep and suck dick, but they are NOTHING compared to SANS.. as far as gatekeeping education behind overpriced exams and courses, nobody can touch SANS. My employer had to pay 14k for my GCIH. Never again.
 
I want to come back to this. CompTIA does gatekeep and suck dick, but they are NOTHING compared to SANS.. as far as gatekeeping education behind overpriced exams and courses, nobody can touch SANS. My employer had to pay 14k for my GCIH. Never again.
All SANS GIAC certifications "require renewal" every 4 years now too, with a $499 bill just to really twist the knife
 
Someone from engineering came down with their laptop. Asked me if I could install Google Earth. Said he and three others tried it and couldn't get it to install. I took the laptop, downloaded the install package, and noted it had been downloaded five times. Was in downloads folder like this: installer, installer(1), installer(2) etc. These were all engineering technicians with three year civil diplomas in their 20s who I guess are so used to app stores on phones, they thought clicking the "Download Installer" link in a browser would automatically install it and put an icon on their desktop like the app store? Society is cooked.
 
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All SANS GIAC certifications "require renewal" every 4 years now too, with a $499 bill just to really twist the knife
There are even worse examples, like Cisco's CCNA certificate that comes at a similar price point and only lasts three years.

This whole certification industry is a bullshit money ripoff.
 
Relatedly, the second Cisco acquired Splunk it was beyond over. Both of those vendors are so ludicrously expensive with anything they offer if you merely look at either name your budget is utterly raped, and Splunk solutions were hella costly even before the acquisition
 
Relatedly, the second Cisco acquired Splunk it was beyond over. Both of those vendors are so ludicrously expensive with anything they offer if you merely look at either name your budget is utterly raped, and Splunk solutions were hella costly even before the acquisition
Well, at least you can use the Cisco syntax on the cheaper TP-Link Omada devices, so you are not locked in with just one vendor, though I'm not sure if you can trust TP-Link with their possible Chy-nah backdoors.

Actually, a TP-Link certificate might be a cheaper alternative to CCNA, if you think about it.
EDIT: Forget about it, their prices are actually higher.
 
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A few years ago I was in a situation where the least competent indian on the team was also unfortunately the only person who might be knowledgeable about an obscure topic. I ask him about it over a message. He asks me to call him.

Once we get on the call I ask him directly "So do you know how X works?"
"Yes sir, it's um, related to... [random filibustering]"
"Ok no, given this problem we're having, do you KNOW how X works?"
"...no."
"Okay."

Could not explain this interaction until I learned about the concept of izzat years later. Everything about that guy screamed "I am a fraud and I hope nobody catches me for it", he eventually got laid off.
 
I fucking hate niggers so much. I hate upper management that keeps lazy niggers on the team. Holy shit, it's fucking a clown world.
Two niggers. Fucking TWO.

First: Lazy, drunk, and gets high while on the clock. Says "I'll do better next time" whenever he lets a production environment goes down.
Second: Might as well be a Jeet. Doesn't know shit, but pretends to. First to duck and hide when actual work has to be done. Uses the royal "we" when referring to himself.

I cannot begin to comprehend when the powers that be decided it'll be a good idea to hire these buffoons. Every single day is a test of my patience with these apes.
 
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