This appears to have been served on the wrong person. The service agent sites NRS 14.020 for serving it on "YOLANDA RODARTE", but NRS 14.020 allows service only on registered agents. The registered agent for Viatron is Geoff, not Yolanda.
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My guess is that Russ might have been relying on NRS 14.020 3. (b)
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Except there was nothing to suggest that the woman is empowered to accept service. The person who served her didn't so much as attach an affidavit to show that they heard her claim she was allowed to accept service.