Weird and Cringe things you've seen while working in IT - Since everyone is too lazy to make such a thread where IT bros can vent

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Personal question I had from a thread: would you rather deal with a disgruntled Black woman or a run of the mill Indian in IT?
The Indian. Less likely to have your life ruined by HR. The nigress knows she can ruin you with the 3 magic words (“he said nigger”) and will use that leverage for all it’s worth.
 
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Got angry during my check-up.
They want to know if I found a job yet, it has been a couple days since last one.
Said they did not get why I got angry.
Explained for a year now I have been cleaning shit from incompetent colleagues who half solve an issue.
Basically said they are working on it and a new colleague would start soon for fulltime.
Got surprised, did not know.
He comes a day later.
"Hey im ____ the intern."

Fuck you.
 
Is it just me, or do people have a fetish for putting as little detail in their help desk tickets as possible?

Ticket: "I'm having issues with my Teams."

.....what types of issues? Is it not opening, is your audio not working on there?

Here's another example:
Ticket: "Can you please give access to this inbox to these two other email addresses?"

.....do you want me to add them to that mailbox, do you want forwarding applied to them?

Teams message: "No, I just want to them be able to send to that inbox. We tried it yesterday and it got bounced back because it said it was restricted."

That info sure would've been nice to have in the ticket itself, you dumb bitch.
 
Is it just me, or do people have a fetish for putting as little detail in their help desk tickets as possible?
As little or unhelpful information as possible tbh. One of my favourite emails (because logging a ticket is just too hard) back when I was on SD, was from a user that went like this:

Subject: Zoom
Hi zoom isn't working for me

Thank you retard, very cool
 
As little or unhelpful information as possible tbh. One of my favourite emails (because logging a ticket is just too hard) back when I was on SD, was from a user that went like this:



Thank you retard, very cool
Even better are the ones where a self-important manager sends an email on the behalf of one of their reports.

It’s like walking into a garage and telling the mechanic your friend’s car is making weird noises.
 
I work with tech illiterate Mexicans and most calls I get start and end with "It's not working." I'd settle for as much information as "zoom isn't working"
 
Personal question I had from a thread: would you rather deal with a disgruntled Black woman or a run of the mill Indian in IT?
Run of the mill Indian. Regular Indians trend incompetent but mostly harmless as long as you avoid putting yourself in the position to get backstabbed. But if the black woman has a chip on her shoulder? She's on the offensive. You must deal with her, and however you do it is going to be wrong.

I would, however, gladly take a disgruntled black woman over an Indian clinger. I had one of those once. It was awful. "Help meee, help meee, feex laptop, will my code compile, wat is variable" all goddamn day.
 
Is it just me, or do people have a fetish for putting as little detail in their help desk tickets as possible?
Don’t remind me. Or when they’re hesitant to give their information so you could proceed. Just immediately with, yeah, I’m having an issue with xyz. Like they’re demanding you to magically solve your problem with no context.
 
I would, however, gladly take a disgruntled black woman over an Indian clinger. I had one of those once. It was awful. "Help meee, help meee, feex laptop, will my code compile, wat is variable" all goddamn day.
I should've specified like, who would you rather get a call from?

Here's another example:
Ticket: "Can you please give access to this inbox to these two other email addresses?"

.....do you want me to add them to that mailbox, do you want forwarding applied to them?

Teams message: "No, I just want to them be able to send to that inbox. We tried it yesterday and it got bounced back because it said it was restricted."
I love having to probe with customers when they give broad depictions of their problems. I'm not asking for a complete backstory, but give me something to work with so I could isolate potential issues.
 
Not to power level but I work for a company that provides software for CNI level orgs in the UK. We deploy a new piece of finance / settlement software for one of them, am an engineer so I'm on call the night we deploy it... Get a call at 02:00 from some smelly brown doing outsourced IT work for said org (he's a systems architect don't you know!) saying our system is doubling all of the figures they're submitting into the system... Oh shit moment, this could literally sink the company as the system deals with multiple millions of pounds every half hour.

Escalate immediately to dev manager who then escalates to owner of company, get on a call with Jeet who raised the issue after some investigation found it was THEM who were submitting the same figures twice. This piece of shit curry stained waste of skin outright denied it was his spreadsheet and shitty excel to JSON programme causing this issue. We go back and fourth for an hour until we finally convince him to open his spreadsheet, low and behold he didn't put any input validation in so multiple users were putting in the same info twice and his automated jeet code just sucked it up and spat it into our system. Didn't even get an I'm sorry Saaarrrr.

They are the bane of my life and the subcontinent needs to be disconnected from from the rest of the Internet.
 
Is it just me, or do people have a fetish for putting as little detail in their help desk tickets as possible?
This reminds me of don't ask to ask. It should be one of the first things they teach in school. When you're asking for help, provide all the context from the start. It would save everyone time and headaches, and get your issue solved faster...
 
Is killing myself an option?
I mean you could do that, but you will be unable to get your paycheck for more drugs.
I prefer dealing with the sheboon since while she's an annoying cunt, I'll have loads of stories to share with my gamer pals (as well as vitriol material for vent art, drawing Ms. Jemima getting blown off by a sawed-off shotgun, 1000 hours of fun). Dealing with a pajeet means you have to take 20 minutes to do every fucking single steps since there is a negative amount of brain-cells inside this person of curry.
 
IT staff in a company I worked for believed mac addresses were concrete and unchangable.

I encountered a server architect who didn’t realize malware was the umbrella term for all the nasty stuff, and thought it was another category for virus, trojan, ransomware, etc.

I’ve met computer programmers who didn’t know anything about networking, hardware, nor active directory services which almost all corporations use. “Why can’t I login to the corporate network”, coz you’re not using domain account credentials…

One time I met a lawyer who called in a tech guy to fix his video playback issues, turned out he just needed to update his codecs, and he tested it by playing pornography with us right there in the office with him. The IT guy asked for a copy of the porno on his USB.

I had to write a batch script for IT guys to use to manipulate an SQL database because for whatever reason they didn’t have anyone on hand who could comfortably use command line.

I met THE stereotypical nerd. Whilst most IT professionals I encountered were for the most part professional since I work in a corporate environment I once encountered a guy that was fat, balding with an extremely receded hairline, but decided to grow his hair to waist length, his hair was riddled with dandruff, and wore glasses that were very thick. From what I remember he was a desktop support guy, wasn’t particularly bright either.

One time a top level executive complained to me that non of the IT guys could fix his email client problem, I asked if I could just take a look at the configuration and decided to just put in the typical defaults, smtp.domain.com etc with the typical default ports etc, and then it worked.

I feel like IT is just filled with tards. Anyone with a modicum of problem solving ability could do the job with sufficient motivation.
 
IT staff in a company I worked for believed mac addresses were concrete and unchangable.
Our teacher in an IT-oriented high school thought that, multiple people pointed out to her that she was wrong, she refused to budge. So when we were taking the exam, we had to lie on it to get the "correct" answer.
 
Our teacher in an IT-oriented high school thought that, multiple people pointed out to her that she was wrong, she refused to budge. So when we were taking the exam, we had to lie on it to get the "correct" answer.
I mean they are burned into the network chips and thus "non-changeable". However she doesn't understand you can just lie and spoof your MAC address, pretend it's something else for your benefit. Virtual network cards have the benefit of changing their MAC address on a whim. So she is wrong, probably fat and I wouldn't have sex with her.
 
What is with Indians and needing to drag you into a voice meeting for minor tasks they can do themfuckingselves.
Do we work with the same guy? I swear I get word for word this same request every other day. Half the time it's for stuff that could have been asked in a message. But no, let's disrupt my whole work flow so I can be subjected to the thick accent of Brahmins.
 
Do we work with the same guy? I swear I get word for word this same request every other day. Half the time it's for stuff that could have been asked in a message. But no, let's disrupt my whole work flow so I can be subjected to the thick accent of Brahmins.
That's probably just one of the phrases taught by their English teacher that they have memorised
 
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