It took me a moment to understand why they're even mad. My closest guess is that they interpret it as lumping nb people with women, which is apparently very insulting. Notice the absolute contempt for women who expect this service to work as promised, aka, with no male drivers.
Wether or not women are less violent is another debate but if you don't feel safer with a female driver, maybe just don't use the service?
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I bet the scholarship was "afab only" and this guy threw a fit cause it didn't include him.
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