I can't understand his attraction to indoor electric smokeless grills.
They don't produce anything that tastes like food grilled over an open flame- they don't cause the Maillard reaction or char, nor have juices dripping on an open flame, which is what makes grilled food smell and taste the way it does. Hell, even if you don't have a real oven, a convection toaster oven and induction hot plate could be used to produce better food than this POS.
I get the vibe that the person at Greecho obviously doesn't speak English, and didn't even understand the question, so was throwing whatever stock answers he thought matched up with the question. It 100% sounds like a script, because none of the answers really matched up with the question, and really felt like they were kinda just close enough that the person asking would be satisfied or give up.