The Retail Horror Thread 2: More Tales to Chill your Bones

[AnOminous]

Then I get to the end of your post, she's not learning because she doesn't have to learn and she knows it. She's probably going on that service desk.

Probably a nigger.

 

[Kiwi Lime Pie]

There's some fuckery going on here, because what has she been doing for an entire month is she's not mastered the basics at all?

It wouldn't surprise me if some places deem themselves so short-staffed due to a lack of people wanting to work that they're willing to employ and keep someone who is clueless because there's nobody readily available to replace them and they'd rather not fire them until they have no choice.

That said, I feel for @toilet_rainbow and their never-ending retail drama. I can only hope sharing it here is cathartic in some form.

 

[toilet_rainbow]

Probably a nigger.

Gee! How could you have guessed?

Honk honk Motherfucker.

The biggest Horror story I have from retail is from the past couple of years in general.

I am an insolent, disrespectful, lazy Weeb who comes to shit post on Kiwi farms, will show outright disrespect to customers if they annoy me enough. I told my Salaried manager when she did my first evaluation after I transferred departments a couple of years ago that "She can just bring the paper out to me next year and I will sign it because the difference between a 0 on the Evaluation and 100 on the Evaluation to me is meaningless.

And I am still considered Responsible, Respectful and capable enough that when the Front End Supervisors call off, or go on vacation and situations like that I am put in charge of the front end and if I were to ever put in for a supervisor or to go on the salaried management path I know for a fact (because I was directly asked if I wanted to do so) I would get accepted.

The bar for Leadership and Management has become so fucking low that The Shitposting Weeb is now considered real and true management material. Abandon Hope for mankind is doomed.

Wanna share the clown makeup with me?

I'm definitely bitchier at the customers than I used to be. Not straight up call them retards (yet), but I will argue with them more or passively aggressively point out something if they fucked up. And given how stupid customers are, I do that a lot. A lot of the time they're not even looking at the screen properly or not using their brain. We don't even have baby zucchini, what the fuck made you think that you had baby zucchini when perfectly normal zucchini is right next to it on the screen?!

We're also getting daily evaluations at work now, so I'm being constantly judged on how well I clean my workspace, how often I walk around the registers, or even how I say goodbye to the customers. I have been written up for saying "have a good night" versus "thank you for shopping at [chain], have a good night" to every single customer, no exceptions, by a deranged manager. Yeah, no, I hate that shit. Daily evaluations also feel like such a slap in the face or like they're trying to find a way to fire me, because I always pass and their criticisms are always nitpicks like that. You can't tell me that the manager doesn't have better things to do than watch me for ten minutes before telling me if I passed or not, please sign this.

I was a grocery store cashier for a while in college, and one of the only interesting things that ever happened to me there was that a guy tried to buy three cloves of garlic and then started chimping out when he saw that he was being charged $1.99/lb, which, in his case, amounted to less than 10 cents. The manager had to escort him to the produce section to show him that that really was the price.

Speaking of chimping out, I would see at least one half-eaten bag of grapes every shift. Customers, knowing that grapes were priced by weight, would pick up a bag of grapes by the entrance and eat them as they filled their cart with chicken wings and Doritos, and would even eat some after they put the bag on the conveyor belt. When I told them that eating grapes before they could be weighed was stealing, they would always say "I'm not a thief!" and spend the rest of the transaction bitching about how slow I was going and what a piece of shit I was for accusing them of something that I just watched them do. They never, ever insisted on seeing a manager, of course.

After that grocery store I worked overnight at Walgreens, then overnight at a gas station, and when I tried sharing a few stories from those places on r/talesfromretail I got banned from the sub.

Even in the pandemic I was constantly being given empty candy wrappers or open chip bags or sodas to scan. A few times I have been given half eaten fruit like bananas or apples, and expected to give them back so they can continue munching. Absolutely nasty. Plus you ate it without paying for it, you're still stealing.

When I worked at a certain famous Arkansas based retailer, I regularly had to pick up chicken bones or half eaten tendies randomly laying on the shelf. I worked in a department on the other side of the store from deli.

(My current "favorite" thing is old people bitching that they deserve a discount for bagging their own groceries because we often don't have baggers. Next fucker that pulls that I'm straight up gonna plug in a digital coupon of one cent and tell them that is what they have earned after tax, have a nice day. Most of our baggers are idiots but the competent kids really deserve more than what they earn for all they do.)

It wouldn't surprise me if some places deem themselves so short-staffed due to a lack of people wanting to work that they're willing to employ and keep someone who is clueless because there's nobody readily available to replace them and they'd rather not fire them until they have no choice.

That said, I feel for @toilet_rainbow and their never-ending retail drama. I can only hope sharing it here is cathartic in some form.

I don't know how badly short staffed we are at the moment (short of that we are), but I finally have a day off today after working seven days in a row. Seven-ten day work weeks are common right now. I have developed laryngitis so I am spending my day off not talking unless I absolutely have to. I can barely squeak out actual words at the moment.

It helps. Though I feel like I bitch here too often so I've been trying to cut back. I'm currently trying to get back to school and I think I have a chance, but until I can find a better job or move/start I'm stuck here.

 

[Honka Honka Burning Love]

Wanna share the clown makeup with me?

It's not the clown makeup on the outside, it is the clown make up on the inside.

I'm definitely bitchier at the customers than I used to be. Not straight up call them retards (yet), but I will argue with them more or passively aggressively point out something if they fucked up. And given how stupid customers are, I do that a lot.

I most certainly have, I've fallen into the habit of reminding anyone who complains about what they get when they don't have a receipt that they should keep their receipts and if they bitch about it I look them in the eyes and tell them "yes, yes I do save all my receipts and once a month throw out anything over the return limit"

We're also getting daily evaluations at work now,

That sounds like absolute aids, and I am 1000% certain none of the Cashiers I babysit would last a week with Daily Evals.

 

[Sayer of the N-Word]

When I worked at a certain famous Arkansas based retailer, I regularly had to pick up chicken bones or half eaten tendies randomly laying on the shelf. I worked in a department on the other side of the store from deli.

That is super common anywhere you have hordes of black people trampling through a store. The manager of that grocery store told me that they lost around 50 pounds of meat on most days because Shaneequa decided that she didn't want the three packages of steak anymore and would just leave it on a shelf to spoil. One of the things we had to do during after-hours cleanup was look behind packages on every shelf in the store because some of these people would feel a flicker of shame over being too lazy to walk 50 feet back to the meat section, so they would shove the meat behind cereal boxes or cans of soup instead of just leaving them where someone could see it.

Even in the pandemic I was constantly being given empty candy wrappers or open chip bags or sodas to scan. A few times I have been given half eaten fruit like bananas or apples, and expected to give them back so they can continue munching. Absolutely nasty. Plus you ate it without paying for it, you're still stealing.

The pandemic was what made me move on with my life and quit retail. I worked on the third shift and was completely alone between 10 at night and 5 in the morning, and half of the customers would breeze past three signs telling them that there was no service without a mask, then go berserk when I told them the same. I was only attacked a few times, but it was never anything dramatic enough to quit over, they would just throw things at me and then run out of the store.

 

[Orange Tabby]

As a grocery store that sells sushi, I can’t tell you how many times I’ve seen half-eaten leftover packages around the shelves.

Once saw a woman smoking a cigarette while placing a cake order. She had a red solo cup with what I assumed was liquor in it, threw the cig in the cup and left it on the counter for us.

People are fucking disgusting.

 

[Overcast]

So, we had two people in Beer and Wine. The head, and this one lady that worked under him. The guy was either engaged or already married, I don't know which, and the two of them had always been really friendly towards each other. I haven't seen either of them in a while and asked where they were and apparently the dude got fired for sexually harassing her. According to one of my co-workers, he would playfully grab at her ass and she actually enjoyed and encouraged it. Who knows how long this was going on, but apparently, they got caught, she threw him under the bus and she ended up going on leave and transferring to a different store into a supposedly higher paying position.

Play stupid games, win stupid prizes I guess.

 

[toilet_rainbow]

It's not the clown makeup on the outside, it is the clown make up on the inside.


I most certainly have, I've fallen into the habit of reminding anyone who complains about what they get when they don't have a receipt that they should keep their receipts and if they bitch about it I look them in the eyes and tell them "yes, yes I do save all my receipts and once a month throw out anything over the return limit"


That sounds like absolute aids, and I am 1000% certain none of the Cashiers I babysit would last a week with Daily Evals.

I certainly already feel like we live in a society, so good enough.

I can't tell if it's our store or not, but we've been getting a lot of fucked up new policies since the new year started. The weirdest one was that our biggest water bottle case code just disappeared one day from our barcode pages. Like they just gave us the old ones with the old discontinued sizes and told us, here ya go.

Sometimes there's a day where I'm not watched and graded, so I wonder if it's only done when this certain manager is around. It's such a batshit move, though, and whenever I leave I'm definitely mentioning it in the exit survey or my two weeks notice.

That is super common anywhere you have hordes of black people trampling through a store. The manager of that grocery store told me that they lost around 50 pounds of meat on most days because Shaneequa decided that she didn't want the three packages of steak anymore and would just leave it on a shelf to spoil. One of the things we had to do during after-hours cleanup was look behind packages on every shelf in the store because some of these people would feel a flicker of shame over being too lazy to walk 50 feet back to the meat section, so they would shove the meat behind cereal boxes or cans of soup instead of just leaving them where someone could see it.



The pandemic was what made me move on with my life and quit retail. I worked on the third shift and was completely alone between 10 at night and 5 in the morning, and half of the customers would breeze past three signs telling them that there was no service without a mask, then go berserk when I told them the same. I was only attacked a few times, but it was never anything dramatic enough to quit over, they would just throw things at me and then run out of the store.

Last weekish I had to damage out a bulk size pack of butter that was left to warm up and melt. On top of a soda cooler. They couldn't even open the door.

I've mentioned this before but I once had a Shaniqua leave out twenty pounds of chitterlings to warm up because the person that she promised was picking them up at my register never came, and since it was Sunday we were too busy to put them away by the time I left eight hours later. That was a fun day.

I've definitely been left to my own devices for hours before. So I've literally run the entire department (save for lotto and money orders) by myself a few nights. I haven't been attacked by cray crays but I've encountered some mega neat freaks/germaphobes (all but like two a Shaniqua) that will freak out over the slightest idea of a germ.

As a grocery store that sells sushi, I can’t tell you how many times I’ve seen half-eaten leftover packages around the shelves.

Once saw a woman smoking a cigarette while placing a cake order. She had a red solo cup with what I assumed was liquor in it, threw the cig in the cup and left it on the counter for us.

People are fucking disgusting.

I was on fuel department training (not by choice) for one day. The very first customer I had to tell them to put out their cigarette now or I'm not serving them.

 

[admiral]

Our customers aren't really funny-bad, just annoying-bad lmao.

I work in a hotel which has a bar, some retail etc. It's part of a chain and so fairly often people get us confused with the other hotel from the same brand in our city, and then get Very Mad that we don't have the same facilities and bitch and complain as if it's somehow our fault that they can't read a website properly. EG:

'where's your spa??? The website said you had a spa!"

We do not and have never had a spa or a pool, the hotel simply isn't big enough. Where did he even think we were keeping it, on the roof?? The customer got irate but there was literally nothing we could do about it lmao

Umm, I thought that there would be a view of [the large river running through the city] from the restaurant?

There's a large river running through our city, and a lot of fancy hotels and restaurants on the bank. Our hotel is not in the city centre, and is also nowhere near the river so I really don't know what these people were expecting. I get not understanding the geography of a city if you haven't been there before, but surely they would have figured out that there was no riverside view as they were getting the taxi to the hotel?? The only view we have is of the bus depot.

Working any sort of customer service really clues you in to how useless and unobservant most people are. There's a sign for the restaurant out front (not a very big one, tbh) and yet every shift I get at least four or five people who walk straight past all the signs and the entrance to the restaurant just to ask me (at the bar/reception) where it is. I've said to management that we should have more signage (at this stage even a big flashing neon sign probably wouldn't be enough tho) but they just say that we already have a sign and that it's sufficient as is. The sign sucks and doesn't work, though. In a world where people aren't retarded the small sign would be fine, but it's like people step through the doors and immediately lose 50% of their brain cells.

 

[toilet_rainbow]

Working any sort of customer service really clues you in to how useless and unobservant most people are. There's a sign for the restaurant out front (not a very big one, tbh) and yet every shift I get at least four or five people who walk straight past all the signs and the entrance to the restaurant just to ask me (at the bar/reception) where it is. I've said to management that we should have more signage (at this stage even a big flashing neon sign probably wouldn't be enough tho) but they just say that we already have a sign and that it's sufficient as is. The sign sucks and doesn't work, though. In a world where people aren't retarded the small sign would be fine, but it's like people step through the doors and immediately lose 50% of their brain cells.

To give my chain the slightest bit of credit, it does tend to have some very nice deals and manager specials. However. You really have to read the fucking fine print with each and every one. If there is a steeper discount printed under a sale sign, you always have to do something to get that deal. Usually it's either by buying a certain amount of crap or to clip a digital coupon in the app.

Guess how I often learn when we have a digital coupon for something?

'"REEE THESE AVOCADOS ARE SUPPOSED TO BE 59 CENTS EACH!!! WHY ARE THEY $1.50?! THERE'S A SIGN!!!"

"That is the price with the digital coupon clipped."

"...Digital... Coupon? Take them off, that's too much work! Who's got time for that?"

If a customer is nice about it, I'll give them the discount anyway. But a lot of crotchety old fucks? Yeah, no.

Bonus lulz, all involving older people and/or coupons:

Spoiler: your avocado coupons scanned, ma'am. REALLY

Coupons (that aren't automatic discounts) always go at the very end at this chain. No exception. This includes digital coupons. So many people will scream at me that their coupons didn't go through as items are being scanned. They often shut up when I press total and their digital coupons magically apply right after, just like I stated they would.

This woman earlier today refused to believe that her avocado coupons applied. I kept telling her that they went through- she simply couldn't see them on the customer screen because she had that many fucking discounts apply afterward. I ended up having to turn my own monitor in such a way that she could see it and point them out to her. She still stared for thirty seconds before it finally clicked to her what "eCpn avocado -91 cents" meant. Jesus fuck.

Spoiler: you're so vain, you think this post is about you

Old woman with crappy old woman makeup had to be carded for booze at self checkout. She was born in 1948, but I typed her birthdate in as 1946 because her ID holder cut off the last digit and I had to make a call. Not that it matters. You can't even see what's entered on the screen afterwards. As long as she's of age to buy and consume shitty wine in the comfort of her own home, everything's gold.

Old woman was horrified. "No, no, you need to fix that! I can't have the computer think I'm that old!" Her patchy red lips quivered as she panicked. "How dare you do that to me! I don't have youth like you! I can't let the computer think that I'm older! Change it for me!"

She only let it go when I told her, "I can do that, but I'll have to void the entire order and card you all over again."

Spoiler: scanning ice is SERIOUS BUSINESS

Guy asked for three bags of ice at self checkout. We used to have to either grab ice bags or scan a code from our barcode sheet (which was a pain in the ass to do at SCO), but we recently got it added as an option on our SCO screens! Yay! So many people are happy that they can scan their own ice after I teach them how to add it. Good shit, right?

Dude was offended at me trying to teach him. I entered the first one to show him, then tried to help with an ID check.

"Get back here, girl, you only did the first one. I need three."

"But I showed you--"

"I don't give a fuck. I ain't doing it. I ain't learning. Why should I? I'm a veteran, I don't deserve that or your attitude! Gimme a manager!"

He really complained to my supervisor about how I was trying to teach him how to scan his own ice at self checkout.

"If I wanted to scan my own ice, I'd work at [chain] myself! I ain't working! I'm a veteran, I earned my retirement! Now make that girl scan my damn ice!"

Supervisor made him grab his own bags of ice and scan them himself. lol good. Complained over the phone to his wife about how rude I was for not being his servant at self checkout as he finished his order.

BOOMERS

 

[Kel1 shi1]

Where did he even think we were keeping it, on the roof??

You've never been to a hotel with a rooftop pool I take it.

 

[admiral]

To give my chain the slightest bit of credit, it does tend to have some very nice deals and manager specials. However. You really have to read the fucking fine print with each and every one. If there is a steeper discount printed under a sale sign, you always have to do something to get that deal. Usually it's either by buying a certain amount of crap or to clip a digital coupon in the app.

Guess how I often learn when we have a digital coupon for something?

'"REEE THESE AVOCADOS ARE SUPPOSED TO BE 59 CENTS EACH!!! WHY ARE THEY $1.50?! THERE'S A SIGN!!!"

"That is the price with the digital coupon clipped."

"...Digital... Coupon? Take them off, that's too much work! Who's got time for that?"

If a customer is nice about it, I'll give them the discount anyway. But a lot of crotchety old fucks? Yeah, no.

Bonus lulz, all involving older people and/or coupons:

Spoiler: your avocado coupons scanned, ma'am. REALLY

Coupons (that aren't automatic discounts) always go at the very end at this chain. No exception. This includes digital coupons. So many people will scream at me that their coupons didn't go through as items are being scanned. They often shut up when I press total and their digital coupons magically apply right after, just like I stated they would.

This woman earlier today refused to believe that her avocado coupons applied. I kept telling her that they went through- she simply couldn't see them on the customer screen because she had that many fucking discounts apply afterward. I ended up having to turn my own monitor in such a way that she could see it and point them out to her. She still stared for thirty seconds before it finally clicked to her what "eCpn avocado -91 cents" meant. Jesus fuck.

Spoiler: you're so vain, you think this post is about you

Old woman with crappy old woman makeup had to be carded for booze at self checkout. She was born in 1948, but I typed her birthdate in as 1946 because her ID holder cut off the last digit and I had to make a call. Not that it matters. You can't even see what's entered on the screen afterwards. As long as she's of age to buy and consume shitty wine in the comfort of her own home, everything's gold.

Old woman was horrified. "No, no, you need to fix that! I can't have the computer think I'm that old!" Her patchy red lips quivered as she panicked. "How dare you do that to me! I don't have youth like you! I can't let the computer think that I'm older! Change it for me!"

She only let it go when I told her, "I can do that, but I'll have to void the entire order and card you all over again."

Spoiler: scanning ice is SERIOUS BUSINESS

Guy asked for three bags of ice at self checkout. We used to have to either grab ice bags or scan a code from our barcode sheet (which was a pain in the ass to do at SCO), but we recently got it added as an option on our SCO screens! Yay! So many people are happy that they can scan their own ice after I teach them how to add it. Good shit, right?

Dude was offended at me trying to teach him. I entered the first one to show him, then tried to help with an ID check.

"Get back here, girl, you only did the first one. I need three."

"But I showed you--"

"I don't give a fuck. I ain't doing it. I ain't learning. Why should I? I'm a veteran, I don't deserve that or your attitude! Gimme a manager!"

He really complained to my supervisor about how I was trying to teach him how to scan his own ice at self checkout.

"If I wanted to scan my own ice, I'd work at [chain] myself! I ain't working! I'm a veteran, I earned my retirement! Now make that girl scan my damn ice!"

Supervisor made him grab his own bags of ice and scan them himself. lol good. Complained over the phone to his wife about how rude I was for not being his servant at self checkout as he finished his order.

BOOMERS

Coupons, man. Pain in the arse. We give out free drink coupons like candy when people are pissy at the front desk, but they have very specific rules about what you can and can't get, and you can only get one drink per coupon plus a snack from the bar (crisps or nuts). There are different tiers too- silver is just a pint or medium house wine (or soda), gold is pint/wine/soda and a snack, platinum is the same as gold but with a single shot of spirit and mixer as an option.

The front desk is supposed to indicate which tier the coupon is on when they hand them out by ticking the appropriate box, but of course they never do, so everyone just ends up with a platinum coupon because arguing with them isn't worth the energy. Even so, we still get people wanting double shots, or large wines, or guinness on the coupons. They get so mad when you say no, too! It's because the actual terms of the coupon are printed in miniscule lettering, and front desk doesn't bother to explain the terms or tell the guest what they're actually entitled to at check in. The coupons don't even work when you put them through the till, either, so you still have to get a manager in to void any erroneous charges.

Generally, the customer facing staff fnd out about coupons and deals on the same day they go live, which usually means a crash-course on how to put them through the till ~5 minutes before opening.

 

[cactus]

To give my chain the slightest bit of credit, it does tend to have some very nice deals and manager specials. However. You really have to read the fucking fine print with each and every one. If there is a steeper discount printed under a sale sign, you always have to do something to get that deal. Usually it's either by buying a certain amount of crap or to clip a digital coupon in the app.

Guess how I often learn when we have a digital coupon for something?

'"REEE THESE AVOCADOS ARE SUPPOSED TO BE 59 CENTS EACH!!! WHY ARE THEY $1.50?! THERE'S A SIGN!!!"

"That is the price with the digital coupon clipped."

"...Digital... Coupon? Take them off, that's too much work! Who's got time for that?"

If a customer is nice about it, I'll give them the discount anyway. But a lot of crotchety old fucks? Yeah, no.

Bonus lulz, all involving older people and/or coupons:

Spoiler: your avocado coupons scanned, ma'am. REALLY

Coupons (that aren't automatic discounts) always go at the very end at this chain. No exception. This includes digital coupons. So many people will scream at me that their coupons didn't go through as items are being scanned. They often shut up when I press total and their digital coupons magically apply right after, just like I stated they would.

This woman earlier today refused to believe that her avocado coupons applied. I kept telling her that they went through- she simply couldn't see them on the customer screen because she had that many fucking discounts apply afterward. I ended up having to turn my own monitor in such a way that she could see it and point them out to her. She still stared for thirty seconds before it finally clicked to her what "eCpn avocado -91 cents" meant. Jesus fuck.

Spoiler: you're so vain, you think this post is about you

Old woman with crappy old woman makeup had to be carded for booze at self checkout. She was born in 1948, but I typed her birthdate in as 1946 because her ID holder cut off the last digit and I had to make a call. Not that it matters. You can't even see what's entered on the screen afterwards. As long as she's of age to buy and consume shitty wine in the comfort of her own home, everything's gold.

Old woman was horrified. "No, no, you need to fix that! I can't have the computer think I'm that old!" Her patchy red lips quivered as she panicked. "How dare you do that to me! I don't have youth like you! I can't let the computer think that I'm older! Change it for me!"

She only let it go when I told her, "I can do that, but I'll have to void the entire order and card you all over again."

Spoiler: scanning ice is SERIOUS BUSINESS

Guy asked for three bags of ice at self checkout. We used to have to either grab ice bags or scan a code from our barcode sheet (which was a pain in the ass to do at SCO), but we recently got it added as an option on our SCO screens! Yay! So many people are happy that they can scan their own ice after I teach them how to add it. Good shit, right?

Dude was offended at me trying to teach him. I entered the first one to show him, then tried to help with an ID check.

"Get back here, girl, you only did the first one. I need three."

"But I showed you--"

"I don't give a fuck. I ain't doing it. I ain't learning. Why should I? I'm a veteran, I don't deserve that or your attitude! Gimme a manager!"

He really complained to my supervisor about how I was trying to teach him how to scan his own ice at self checkout.

"If I wanted to scan my own ice, I'd work at [chain] myself! I ain't working! I'm a veteran, I earned my retirement! Now make that girl scan my damn ice!"

Supervisor made him grab his own bags of ice and scan them himself. lol good. Complained over the phone to his wife about how rude I was for not being his servant at self checkout as he finished his order.

BOOMERS

With that last guy, really should have asked him why he was in self checkout.

 

[toilet_rainbow]

@admiral you got quote glitched. That sounds like such a convoluted pain in the ass. Add how customers cannot read...

With that last guy, really should have asked him why he was in self checkout.

Given how this happened during rush hour, I couldn't really ask him in moment. But it crossed my mind and was discussed between my supervisor and me when it got slower. I think he was on some power kick. He really emphasized how he was a *veteran* and deserved to have special treatment or not have to learn or apply himself for that reason. His very energy was one of "pompous asshole."

 

[admiral]

On the topic of customers not being able to read-

We have a pool table in our bar that only takes £1 coins. It's actually pretty annoying, because what ends up happening is that customers constantly want to get change from the till to put in the table and we end up with only notes and no change, but w/e, that;s not really a problem since the money comes back to us anyway.

Last week the thing was knocked out of order because some genius tried to put a £2 coin in, and it got stuck. We put an 'OUT OF SERVICE' sign on it and took the cues away. Every night after that (until someone figured out how to take the panel off and get the coin out) we've had customers at the bar asking if the table is working (it's not, as indicated by the sign)/if I can get it to work (if I could, don't you think I would have already done so)/if they can have a game anyway (no, because the balls only release when you put a coin in)/etc. One guy actually started thumping it trying to get the coin out, which was unsurprisingly not very effective.

I think there's some sort of monkey instinct within us which makes us sceptical of signs. It's like when you see someone touching a WET PAINT sign to see if it's really wet, or touching an electric fence to see if it's really electrified. In this case, despite alk signs indicating that the pool table is fucked, people get this idea that the pool table is secretly fine and we're just denying them access to it because we hate them.

 

[Carpe Jugulum]

I think there's some sort of monkey instinct within us which makes us sceptical of signs.

If there was a big red button labelled END OF THE WORLD - DO NOT PUSH, some fucker would push it before the ink dried.

 

[Jason Wynn]

Back when I worked retail we had two rows of self checkouts. The left side accepted cards and cash and the right side were for cards only. Each checkout had a big sign above explaining this in English and Spanish.

You wouldn’t believe how many times these retards would scan all their shit on the card only side and then try to put cash in, needing us to suspend the transaction and do it over. Got to the point where we’d make snide comments to them afterward and get away with it because the manager was a cool guy who had a low threshold for stupidity as well

 

[toilet_rainbow]

I couldn't do it anymore.

Spoiler: toilet_rainbow out of order

Came to work so anxious that I puked right after clocking in. Covered for self checkout guy during his break, dealt with the usual customer cannot comprehend what they are scanning retardation. For whatever reason, it felt like too much today. But it was only thirty minutes into my shift during rush hour. And it has felt like too much lately, anyway. My co-workers and bosses often mention how haunted I look. This is normal. Hang on, just hang on.

Transferred to the regular registers. Got more of the usual retardation and screaming. I robotically nodded as someone that just spent $500 in groceries screamed about food prices. Yes, yes, food prices very high, very sorry. Yes, yes, $30 for ten Jimmy Dean Bowls very bad, very sorry.

For whatever reason, it became too much. And I couldn't get myself put back together again.

The coup de grace was a two parter. The first involved an Instacarter that snapped at me whenever I asked him my usual questions like how many orders, how to bag, etc. All three were supposed to be online orders, the code of which must be scanned immediately before scanning the actual order. After the first order and halfway into the giant second order, he commanded me to stop. He had screwed up! He had mixed up the orders and had me scan the first order's code all over again! Which mean I had to cancel my current $200+ order, unbag everything, and then scan and rebag almost $300 worth of groceries. I asked him to please put everything back on the belt and rearrange it. He refused. But he was sorry! And that's all he said as he watched me unbag, rescan, and rebag everything, all while trying to tell the bagger that finally came to stop touching that shit because he kept bagging items that I hadn't rescanned yet!

But it's okay! The Instacarter was sorry!

Literally right after him, an older Shanqiua and I presume her daughter shoved a shopper loyalty card in my face before I even gave the Instacarter his final receipt.

I shall preface this one with that for whatever reason, the people that do manager special tagging in my store are total dogshit at it. They never cover the original barcodes completely or, worse, slap them somewhere where no one will scan it if they're not actively looking for them. Worst is when they decide x item is at this super low price but don't even slap stickers on them, but rather place a piece of paper by them for a price that is not in the system. And if a customer notices the price did not ring correctly, guess who gets screamed at and blamed for it before I have to change it?

In this case, her doughnut box's barcode was still halfway exposed, so both the original price and the clearance price scanned into the system simultaneously. I immediately voided the retail price, but granny Shaniqua did not like that. Even though there was a giant VOID by the item entry and the whole damn line was highlighted red, she refused to believe that I had taken off the retail price. She screamed at me at how dare I triple charge her. The word "scam" came up. I have been called a scammer multiple times in the past two days in particular. I kept pointing out that it was red, it was voided, it was not in the fucking system anymore, the original scan was only there for record keeping purposes. I even showed her the goddamned box to show her why what happened even happened.

Her response? "Whatever, I'll just go to the manager. I'll pay for your mistake and get my money back. Now finish it so I can go to the manager."

It's such a stupid, typical thing. Especially with a Shaniqua. But something about that response...

I finished her order, turned off my light, and ended up in the bathroom completely broken down. Literally spent an hour sobbing and experiencing a panic attack. The idea of going back made me want to puke more. I eventually found it in myself to get out of the bathroom, sign out, take off my apron and place it in a cart by customer service, and leave the building. I have never walked out of a job like that.

I feel shame for how I handled it. That I gave into nasty customers like the weakling that I am. That I just tossed a job like that. But they already fucked me over similarly enough as it is. Perhaps they didn't deserve a proper two weeks notice. But maybe they did? I'm definitely feeling guilt and wish that I could take it back despite that my mother threatened to summon the paddy wagon on me tonight.

I have no privilege to rest. I must continue my job search tomorrow. If I'm still even slightly employable.

 

[Honka Honka Burning Love]

I couldn't do it anymore.

Spoiler: toilet_rainbow out of order

Came to work so anxious that I puked right after clocking in. Covered for self checkout guy during his break, dealt with the usual customer cannot comprehend what they are scanning retardation. For whatever reason, it felt like too much today. But it was only thirty minutes into my shift during rush hour. And it has felt like too much lately, anyway. My co-workers and bosses often mention how haunted I look. This is normal. Hang on, just hang on.

Transferred to the regular registers. Got more of the usual retardation and screaming. I robotically nodded as someone that just spent $500 in groceries screamed about food prices. Yes, yes, food prices very high, very sorry. Yes, yes, $30 for ten Jimmy Dean Bowls very bad, very sorry.

For whatever reason, it became too much. And I couldn't get myself put back together again.

The coup de grace was a two parter. The first involved an Instacarter that snapped at me whenever I asked him my usual questions like how many orders, how to bag, etc. All three were supposed to be online orders, the code of which must be scanned immediately before scanning the actual order. After the first order and halfway into the giant second order, he commanded me to stop. He had screwed up! He had mixed up the orders and had me scan the first order's code all over again! Which mean I had to cancel my current $200+ order, unbag everything, and then scan and rebag almost $300 worth of groceries. I asked him to please put everything back on the belt and rearrange it. He refused. But he was sorry! And that's all he said as he watched me unbag, rescan, and rebag everything, all while trying to tell the bagger that finally came to stop touching that shit because he kept bagging items that I hadn't rescanned yet!

But it's okay! The Instacarter was sorry!

Literally right after him, an older Shanqiua and I presume her daughter shoved a shopper loyalty card in my face before I even gave the Instacarter his final receipt.

I shall preface this one with that for whatever reason, the people that do manager special tagging in my store are total dogshit at it. They never cover the original barcodes completely or, worse, slap them somewhere where no one will scan it if they're not actively looking for them. Worst is when they decide x item is at this super low price but don't even slap stickers on them, but rather place a piece of paper by them for a price that is not in the system. And if a customer notices the price did not ring correctly, guess who gets screamed at and blamed for it before I have to change it?

In this case, her doughnut box's barcode was still halfway exposed, so both the original price and the clearance price scanned into the system simultaneously. I immediately voided the retail price, but granny Shaniqua did not like that. Even though there was a giant VOID by the item entry and the whole damn line was highlighted red, she refused to believe that I had taken off the retail price. She screamed at me at how dare I triple charge her. The word "scam" came up. I have been called a scammer multiple times in the past two days in particular. I kept pointing out that it was red, it was voided, it was not in the fucking system anymore, the original scan was only there for record keeping purposes. I even showed her the goddamned box to show her why what happened even happened.

Her response? "Whatever, I'll just go to the manager. I'll pay for your mistake and get my money back. Now finish it so I can go to the manager."

It's such a stupid, typical thing. Especially with a Shaniqua. But something about that response...

I finished her order, turned off my light, and ended up in the bathroom completely broken down. Literally spent an hour sobbing and experiencing a panic attack. The idea of going back made me want to puke more. I eventually found it in myself to get out of the bathroom, sign out, take off my apron and place it in a cart by customer service, and leave the building. I have never walked out of a job like that.

I feel shame for how I handled it. That I gave into nasty customers like the weakling that I am. That I just tossed a job like that. But they already fucked me over similarly enough as it is. Perhaps they didn't deserve a proper two weeks notice. But maybe they did? I'm definitely feeling guilt and wish that I could take it back despite that my mother threatened to summon the paddy wagon on me tonight.

I have no privilege to rest. I must continue my job search tomorrow. If I'm still even slightly employable.

Shit sucks, honestly retail is only going to get worse as a job with the growth of shit like Insta-cart and online ordering. You aren't even going to get the actual customers coming in, you are going to get the Wagies that aren't even capable of doing a real job and can only drive from place to place like a zombie.

 

[toilet_rainbow]

Looks like I spoke too soon about quitting.

I got a phone call from work since I was scheduled to work today. I was going to ignore it but ultimately answered. Got my department head, who wanted to know if I was okay and WTF happened because what I did the day before was "very unlike [me]." Was given the option to either immediately resign or take an unpaid week off as a breather. I took the latter as a "fine, at least I'll get a mini break while I keep applying for other jobs" move. Although if my manager was the one that called, I would've told him straight up to go fuck himself. I need the money, but oh god, the less I deal with that fuckhead, the better. At this point I don't know if I'm more done with the manager or the Shaniquas.

Most likely a dumb move, but it'll bide me some time and regain some sanity. Already put a couple more applications in. Hope I get a bite.