The entire story in Dragon Age Inquisition is broken.
It requires pious Andrastians like Cassandra and Leliana to go, "You know what, this Tal-Vashoth/elf/dwarf will be the non-divisive figure to unite all Andrastians together in this time of need!"
It requires Andrastians to put aside centuries of prejudices and willingly accept said Inquisitors. Mother Giselle is more horrified over a filthy mage from Tevinter potentially inquisiting the Inquisitor than the fact that the Inquisitor is a Tal-Vashoth.
It requires the acceptance of the premise that the Inquisitor, the figurehead of a movement, will still run around doing fetch quests after the formation of Haven, when there are so many soldiers and aides around to do these things in their stead.
It transposes a quest that is supposed to be an urgent race against time with the leisurely exploration of large maps that are devoid of interesting nooks and crannies. Crestwood is the only map that shows genuine changes before and after you did your thing there. This isn't an Obsidian or even FromSoftware game, that's for sure, as the open world is more like an offline MMORPG where you are playing all by yourself.
On the whole, the story and premise of the game clash with the open world elements, and parts of it also contradict with past lore without much effort to reconcile things. Also, the whole game is an open world game made by people that don't understand what makes open world games work, and it shows.
As much maligned as Dragon Age 2 is, at least it has a focus and a tighter plot, with the mage Hawke being sort of hand waved by the fact that they are a noble by the second act and money and pedigree buy you privilege and protection. Plus, they and their companions are the only ones able to bring back some order to Kirkwall, and the people appreciate that. Even that horribly dull and hypocritical Sebastian isn't so bad because he is voiced by the delicious Alec Newman. I'll take that game over Inquisition any time.